FAQ

Collapsible content

What is the shelf life of DERM ATTIRE product?

Our product have a 30 month shelf life from date of manufacture. We recommend using our products within a year after opening, to enjoy our products at their peak potency.

To ensure best quality of use, it is important to ensure your DERM ATTIRE products are stored correctly. Keep it sealed when not in use, and out of direct heat & sunlight.

What is your refund policy?

We offer a 30-day return policy from the date of purchase, for products purchased from www.dermattire.com.au.

To be eligible for a refund, the product must be in its original packaging and in new, unused condition. All refunds will be processed to the original method of payment.

To start a return, you can contact us at hello@dermattire.com

Are your products cruelty free?

DERM ATTIRE products are never tested on animals and are cruelty free.

Whare are your products made?

Made in Australia.

Do you offer international shipping?

We currently do not ship internationally. Please sign up for our newsletter and follow us on Instagram @dermattire for any new updates!

How soon will I receive my order?

We offer free Priority shipping on all domestic purchases. Shipments are fulfilled Monday through Friday during normal business hours (Australian Eastern Standard Time).  

All orders received after 11am AEST will be fulfilled and shipped on the following business day. Once shipped, your order should arrive between 3-5 business days.

Wholesale enquiries

For wholesale and other business inquiries please contact hello@dermattire.com